Minnie Wang
May 23, 2023

Cathay acts swiftly, fires crew involved in insulting non-English speaking passenger

CEO Ronald Lam apologises for the crew discriminating against non-English speakers, stresses on 'zero tolerance' towards any violation of internal Code of Conduct after the incident draws media flak.

Hong Kong’s Cathay Pacific Airways has dismissed three cabin crew members after complaints emerged of staff insulting and discriminating against non-English speakers. Cathay issued three statements i

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